Our CR&S Activities

As forward-thinking corporate citizens, we take responsibility beyond ethical practice to exceed expectations and make a sustainable impact wherever we do business.

Our Sustainability Statement

Committed to sustainability in everything we do.

Quest Merchant Bank articulates its commitment to sustainability through three core pillars that guide how we operate, serve clients, and engage with the communities around us.

Exceeding Expectations and Making Sustainable Impact

We are an ethical organisation dedicated to doing business in ways that creatively and sustainably add value to all stakeholders. Environmental and social considerations constitute sound business practice contributing to long-term growth.

Taking Responsibility Beyond Ethical Practice

We have a responsibility to protect and enrich lives together with our clients, teams and communities we operate in. It is a core part of our business and we embed sustainability and ethical practices into all that we do, being accountable for our actions wherever and whenever possible.

Forward Thinking Corporate Citizens

We understand that good corporate responsibility policies and activities have a positive effect on our people, the community, and culture. As a forward-thinking organisation, we prioritise growing our profitability while still being responsible corporate citizens.

Our CR&S Approach

We follow a Corporate Responsibility & Sustainability (CR&S) strategy that aligns with the broader objectives of our group governance.

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Knowledge & Skill Development

Investing in education, training, and capacity building across our workforce and communities.

Sustainable Finance & Investment

Integrating environmental, social, and governance considerations into our financial products and investment decisions.

Environmental & Energy Sustainability

Minimising our environmental footprint and promoting responsible energy practices across our operations.

Our Sustainability Framework

Six areas that shape our commitment.

The Sustainability Framework's premise reflects our corporate values, which exist both in our service delivery and in our dedication to stakeholders in the following key areas:

Governance

We have defined a system of policies, regulations, and procedures for managing, overseeing, and regulating the governance structure at all levels and activities across our businesses.

Workplace

We maintain that the workplace should be fair, effective, and safe. As a result, we have created a number of programs to ensure equitable and ethical operating practices, and also address team engagement and growth.

Marketplace

This focuses on partners and clients, with the goal of increasing CR&S recognition and encouraging participation in key initiatives.

Environment

Environmental preservation is a primary concern for all stakeholders and as a result, takes the priority of our sustainability efforts.

Community

Through this area, we are able to create additional value and contribute in many ways to the well-being of the society at large.

Compliance

We comply with various international and local regulatory requirements including; Nigerian Sustainable Banking Principles (NSBP), Applicable local laws and National legislation ISO 26000, Guidance Standard on Social Responsibility and IFC Performance & World Bank EHS Standards.

Moments of Impact